I wish to compliment the Intrepid organization for what I consider outstanding service and backup warranty pertaining to my 31’ Walkaround. Here’s the story. I took possession of my boat in January 2006 after waiting 18 months like every other buyer. The wait was worth it, because I have enjoyed this boat immensely ever since I took delivery. There was a slight flaw in the paint finish on the floor area near the front sliding cabin door, and I never mentioned it to anyone from Intrepid. After 3 years due to some prodding I received from one of my closest friends, I called the factory to ask their opinion, also mentioning that the floor caulking really did not stand up to weather like I had expected. Joe Brenna, from the factory told me to take my boat to the Dania dealership indicating that, Intrepid would make everything right under the Intrepid recognized Guaranteed Warranty.
I made my date with Mike Risavy who gave me all the professional courtesy expected. While in Dania everyone including Bill Crawford, my salesman, treated me royally like I had just purchased the boat. I felt the need to write you, because “this type of excellent service just doesn’t happen anymore.” Incidentally, while making my way to Dania I decided to do the ocean while it was bragging of 3-5 foot seas. My Intrepid hull told the ocean, “back off and get out of my way… this is my territory.”
Very truly yours,

Stuart A. Lewis

Dear Mike,
I wanted to thank you for all of your outstanding service and assistance as I purchased my Intrepid. The entire process was very easy and as expected, you were extremely courteous and professional. I appreciate you expediting its delivery and just going above and beyond in every way possible. I absolutely love the boat and couldn't be any happier. Contender who?!?
Sincerely,

Jason Taylor
The service I received from you and the other people at Intrepid Southeast is indicative of the product you represent. It has been a pleasure meeting you and doing business, I look forward to future purchases and rest assure that I will be recommending you to prospective boat owners.
Kamaal Azan
Director, Timos Trading Ltd.
When I took delivery of the boat, my confidence only grew. A mistake had been made with stainless tubing for the hardtop as opposed to the powder coating I had requested. The cost to ship the boat back to the plant, pull the hardtop and replace the tubing was significant, but the folks at Intrepid never blinked. There was never a question or debate, their only concern was the inconvenience to me.
Since then I have spent a lot of time with the folks at Intrepid and found them to be first class. You know the quality is real when everyone treats you as if it was his or her own company and you were the most important client they have. In my opinion, there is only one Intrepid. I love this boat!”
Don Clifford
President, MarketSource, Inc
I just wanted to wish you, your family and all of Intrepid Happy Holidays and a Happy New Year. I flew down to Miami this weekend and finally got to see the finished T-Top. It looks great and I wanted to thank you for the excellent service that I have received from Intrepid. That's the reason people are willing to wait two years to get a new boat when there are a million others that they can drive home that day! Keep up the good work. I will make sure to tell everyone about my experience with your company. Good customer service is a dying industry in this country. Those that keep making it a priority will be the ones that prosper.
Mario Lamar
Hi Mike:
Mr. Crawford,
I wanted you to know about a major problem that I am guessing is inherent in all 35 foot walk around Intrepids! We bought this boat expecting to get lots of rest and relaxation without hassles.
We just returned from our first major trip- Southampton, NY to Nantucket. The boat handled flawlessly in a very wide variety of sea conditions. No problems here.
The problems were constant and unending after we docked! We could not get people to stop asking questions about the boat! We were actually giving guided tours for 3 days! When we were on deck- almost everyone that strolled by wanted to know about it. This is where we were the smallest boat on the dock- almost all were between 45 and 150 feet.
I know that we sold three 35's and one 377. Plus one guy bought one from you already without ever seeing the boat- he was from Falmouth Mass. He came on board 3 times!
I guess you know were to send the shared commission check to?
Joking aside- the performance was incredible. My wife who was a little hesitant to go for 4 and 1/2 hours in open ocean said upon our return that she felt extremely safe and would definitely do it again.
The people that came by all had much larger boats- as we had- and all wanted to downsize. They all knew a lot about your boats but have never really seen any other than tenders. The oohs and ahhs were really something!
Thanks for helping us make the right choice- and also in helping us build the sharpest looking boat in a marina of megayachts! Attached a picture of us on the maiden voyage.
Mike & Marianne Aguilar


Dear Mike,
It was good seeing you during my last visit.
I do hope the Lauderdale Boat Show goes well for you and it should with the exceptional products you have.
I appreciate the ride back to Pier 66 you gave me on my last visit. It's the first time you and I have had an opportunity to talk and I don't care what everybody else says, you're a "nice" guy!!
Thanks again!
Paul W. Ziegler

Dear Glenn:
Thank you for making my boat purchasing experience such a wonderful one. You kept all your promises and delivered the boat two weeks earlier than expected. The way you walked us thru, from choosing colors to selecting the appropriate power for the boat, was a delightful experience.
I do thank you and appreciate the fact you took the time to explain how things work on the boat and made sure that I knew how to handle the boat, at least in narrow quarters!! The way you helped us choose colors, fabric, canvas, lettering, insurance and even financing made our life much simpler and the experience such a joy.
I would like to extend my thanks and gratitude to all the staff at Intrepid for putting up with me and my repeated visits the last two weeks and special thanks to Mike for his input in choosing the name!
Look out for me placing the order for a larger boat!!
Dear Bill,
Just wanted to drop you a note to thank you for sending us 4 boat tickets!
Intrepid Southeast is such a top notch dealership, that it is always a pleasure doing business with you. After 7 years, we have taken our boat to all of the islands, we use it almost every weekend and it still performs flawlessly. It will keep customers like myself, spreading the good word and coming back in the future.
You, Mike and the crew at Intrepid Southeast are a first class team.
Again, we appreciate you thinking of us.
See you at the show!
Sincerely,
Mike Stathis